Intelligently Unavailable
Customer: “Hi, I would like to order a copy of [book] please.”
Me: *searches computer* “Sorry, sir, it looks like that book is out of print.”
Customer: “I know that. I want you to order me a copy.”
Me: “I can’t, sir. It’s out of print. They aren’t printing anymore copies.”
Customer: “Oh, well, your colleague already told me that. I just thought you looked smarter, so you could probably get it for me.”
Me: *speechless*
Customer: “So you can’t get it for me then?”
Me: “No.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.