Intelligence May Be Of Equal Or Lesser Value

| Right | February 3, 2012

(My store is going through a buy two, get the third free sale. A customer comes up with only two items.)

Me: “Hi. Just these ones today?”

Customer: “Yes, thanks.”

Me: “Did you want to grab another item of equal or lesser value for free?”

Customer: “How much will it cost?”

Me: “Nothing…it’s free.”

Customer: “What’s the catch?”

Me: “It’s of equal or lesser value of the items you have here.”

Customer: “So, how much extra do I have to pay for it?”

Me: “Nothing. It’s free.”

Customer: “No. There’s a catch, isn’t there? You people are always trying to sell me more stuff with some sort of catch behind it. I will probably end up paying more for it or something.”

Me: “No, it’s free, meaning you will pay no extra. You get it for nothing.”

Customer: “No! I refuse to give into your gimmicks.”

(The customer pays for two items and walks out of the store. She returns the next day.)

Customer: “Yes, I came in yesterday and wasn’t aware of the sale you had going on for buy two, get the third free!”

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