Intelligence Abhors A Vacuum
Caller: “It’s too cold in my room. Can you turn the air off?”
Me: “Turn it off?”
Caller: “It’s just freezing.”
Me: “The outside temperature is fifteen degrees. If we turn the air off, it will bring your office temperature closer to fifteen degrees.”
Caller: “Don’t do that. Just turn it off. I’d rather it be nothing than this cold!”
Question of the Week
Have you ever met a customer who thought the world revolved around them?
