Instructions Do Not Compute
Computer Repair | Working
| June 30, 2015
(I do repair work at a non-profit. My boss wanted me to train someone to help me with my work. While training him on a standard install procedure he decided to take notes.)
Coworker: “Okay… first, navigate to the flash drive’s folder.”
Me: “That’s correct.”
Coworker: “Second, insert the flash drive.”
Me: *politely* “Actually, you need to do that first.”
(I later found out that he was trying to get certified as a computer technician. I managed to convince him to at least take a computer literacy course first.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
