Instructions Are Your Friends

| | Right | December 29, 2007

(Referring to the payment terminal)

Customer: “It’s not working. Whats wrong with it?”

Me: “What does it say?”

Customer: “It says, ‘Please slide card again’.”

Me: “Well, then slide your card again.”

Customer: “Oh, okay.”

(She slides her card. It works.)

Customer: “Hey it worked!”

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