Insert Inert

Me: “How would you like to pay?”

Customer: “With credit”

Me: *clicks button on screen* “Okie dokie, insert whenever you’re ready.”

(The customer holds up her card. Like most cards these days, it has a chip. She tries to swipe it and the machine times out.)

Me: “Your card is a chip so you will have to insert it. Let’s try it now.”

(Customer swipes again.)

Me: “You have to insert.”

(She turns her card over and tries to swipe again.)

Me: “No, see the chip at the end of your card?”

(She turns her card so that she swipes the chip.)

Me: “You have to insert it! See the slot at the bottom there? Put the end with the chip in there.”

(The customer stared at the slot. Confused, she gave her card to me and I correctly inserted it for her.)