Initially Incorrect
(I am a “mononym.” That is, I only have one legal name, which I tend to use as a surname.)
Caller: “Please could I have your first name?”
Me: “I don’t have a first name, only a surname: [My Name].”
Caller: *thinks for a second* “What about an initial?”
Me: “An initial? For a first name that I don’t have?”
Caller: “…”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?