Initial Fears Were Just Comical
(I used to be afraid to go into comic book stores, because as a girl, I worried that I would be judged/mocked for not knowing where my favorite comics were. I finally got up the guts to go into one, but discovered that Transformers comics were in somewhat short supply there. Over the next two months, the following conversations took place:)
Me: “H-hi… um… Are there any new Transformers comics?”
Owner: “Afraid not. I don’t order that many because not a lot of people buy them offline. I usually bought an older issue so as not to waste time.”
(Later that month:)
Me: “Any Transformers books today?”
Owner: ” Nothing new.”
(Still later:)
Me: “Oh, my gosh! This is the newest issue! I thought these were sold out?”
Owner: “Nah, I always order extra now.”
(Then I decided to order a particular series they didn’t carry in the store. An employee rang up my purchase and told me that there was a small extra charge for ordering online.)
Owner: “Nah, I recognize her. Skip the charge and just put it in next week’s bulk order.”
(Now he does that every time I order a comic!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.