iNeed A Raise
(I work in computer repair. It is 2011.)
Me: “Hi, how can I help you?”
Customer: “My iPhone doesn’t work, and those idiots in the phone department couldn’t help me.”
Me: “May I take a look?”
Customer: “Here it is. It won’t make phone calls.” *hands it to me*
Me: “Ma’am, this is an iPod Touch.”
Customer: “That’s exactly what that dumba** in the phone department told me. God, are all you people stupid?! iPods look like this!” *holds up an iPod Classic*
Me: “That’s an iPod Classic. These are the new touch screen ones. May I see the box it came in?”
Customer: “What? Here, fine.” *hands me the box*
Me: “Ma’am, can you read this to me please?”
(I flip the box to where the label clearly says iPod.)
Customer: “What, are you blind too?! It says iP-…oh. Oh! Well, don’t I feel like a b****.” *walks off*
Next Customer: “Whatever they’re paying you, it’s not enough.”
This story is part of our iPhone roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
