Indiscriminate Discrimi-nation, Part 2
Caller: “Can I speak with [banker name]?”
Me: “I’m so sorry, but she’s in a meeting right now. Is there something I can help with?”
Caller: “I’m having trouble hearing you. Can you speak up?”
(I move my headset closer.)
Me: “Is there anything I can help you with?”
Caller: “Your accent is appalling! I hate talking to you Asians!”
Me: *mild shock* “Ma’am, I’m a kiwi, born and bred.”
Caller: “Nonsense! Where were you born?”
Me: “At [giant public hospital in Auckland].”
Caller: “Oh, but your parents must be Asians! They’re everywhere!”
Me: “No, ma’am. My parents are Scottish stock, and have been here five generations.”
Caller: “D*** you Asians!” *click*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.