Independent From The Closing Times
Me: “How may I direct your call?”
Customer: “Yeah, are you guys closing early for Independence Day?”
Me: “We are. We close at eight.”
Customer: “But I don’t know if I can get there in time, and I really need something!”
Me: “Well, I’m sorry, but we close at eight.”
Customer: “But you can stay open for me, right? I spend thousands of dollars there! It’s not like you’re all going to do anything after eight anyway!”
Me: “I’m very sorry, sir, but I still can’t let you in if you get here after the store is closed. No one can.”
Customer: “This is ridiculous. And you can’t make any exceptions?”
Me: “Not unless you’re Johnny Depp.”
Customer: “D****it!”
This story is part of our July 4th roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
