Indecent Disbursal

(I am a supervisor for a cell phone support center. I am plugging into my representative’s desk to grade one of their calls when I hear the following exchange.)

Customer: “So, put me on that plan then.”

Rep: “All right. I just need to go over some legal info with you.”

Customer: “Are you going to procreate me?”

Rep: “…excuse me?”

Customer: “You know, procreate me and I get some money back.”

(The rep is clearly confused, so I chime in.)

Me: “I think she means ‘prorate.'”

Rep: “Oh! Did you mean ‘prorate?'”

Customer: “Yeah! Procreate and get money back!”

Rep: “Yes. We can…prorate…your account.”