Inching Away From Intelligence, Part 2
(I work in the electronics department of a large retail store. I receive a phone call one morning.)
Me: “Hello? Electronics department, how can I help you?”
Caller: “Well, I’m on your website looking at your [brand name] TVs. You got two on here I like, a 26 inch and a 32 inch. What’s the difference?”
Me: “Well, sir. It depends. Are they Plasma, LCD, LED?”
Customer: *cutting me off* “No, no, no! I don’t care about any of that. I just wanna know which one’s bigger!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.