Your Inability To Listen Is At Large
(I work at a “snoball” stand that’s pretty popular in the south. We have over 100 flavors. Pumpkin spice is one of the flavors, but no one really orders it unless it is fall, even though we have the flavor all year round.)
Customer: “Can I get a pumpkin ‘snoball’ with condensed milk?”
Me: “Sure, what size?”
Customer: “Condensed milk.”
Me: “What size?”
Customer: “Pumpkin.”
Manager: *to me* “We’ll just give her a medium.”
Me: “Okay, that’ll be $2.50.”
Customer: “It’s supposed to be $3.50, because I ordered a large.”
(At least she was honest about the price.)
This story is part of our Pumpkin Spice roundup!
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Read the Pumpkin Spice roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
