In The Case Of Ulysses Versus Jackson:
(My father is the owner and I am back from college helping him during summer break. I am a 25-year-old male. A woman gets some things and pays with a $50 dollar bill and the man behind her waits patiently. The man then comes up pays for his things with a $20. I hand him his change.)
Man: “Hey, I paid with a fifty! Where’s the rest of my change?”
Me: “No, you didn’t. The change is correct.”
Man: “You’re trying to rip me off! I paid with a f****** FIFTY!”
(Knowing what he’s trying to pull and knowing my dad hates dealing with people like this, I open the till.)
Me: “Nope, no fifty in here.”
Man: “Y… Yes, there is! You’re trying to f****** rip me off!”
Me: “I haven’t received a fifty all day. Now that I look closer I realize you paid with a ten dollar bill while your order was $15.90. I am going to need another 5.90 please.”
(I put my hand out as if I am expecting money. He is completely thrown off at what I have done and gets flustered.)
Man: “I… I want to see a manager NOW!”
Me: “I am the owner’s son. If you don’t pay off the rest of your order I’m going to call the cops.”
(I still have my hand out as if to take his money. The man steps back and looks around stammering to himself.)
Man: “I paid with a $20 and you gave me the correct change.” *bolts out the door*
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?