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In The Beginning, God Said Let There Be Discounts!

| Working | December 8, 2015

(I enter the discounts for our customers into our system, but notice something strange for one of them. I check this with my colleague in Italy.)

Me: “What’s their exact discount?”

Colleague: “They get 9% for 20 months.”

Me: “Starting from when?”

Colleague: “Since the beginning.”

Me: “That… is not a very helpful answer.”

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Has a customer ever tried to cross you and lived to regret it? What happened?

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