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In Daylights, In Sunsets, In Midnights, In Cups Of Coffee

, , , , , | Right | February 24, 2021

I work in a very popular chain coffee shop. Most days are pretty basic — a few entitled people here and there but nothing too crazy. On this particular morning, I open after getting about five hours of sleep and have to work with someone I’m not fond of. Halfway through the morning, a couple walks in and comes up to the register. I’m in the middle of taking their order when the man interrupts me.

Man: “You look familiar… Did you work here around this time last year?”

Me: *Slightly confused* “Yes.”

Man: “Oh, my God! Your name is [My Name], right?!”

I’m now even more confused, trying to remember this man’s face. 

Me: “Yeah.” *Chuckles awkwardly*

Man: “Yeah, I remember you! I came in and ordered fourteen drinks at once. You made them all so well and without complaining!”

Me: “Oh, wow! You remember that?”

Man: “Yeah! They were all, like, super-customized drinks! It was awesome. I kept trying to tip you but you said you weren’t allowed to take tips.”

Me: “Were the drinks good, at least?”

Man: *Laughing* “Yeah! You were so awesome that I remember you from a year ago!”

Me: “Oh, my God! That’s amazing. Thank you so much! That just made my day!”

I was smiling so hard and trying not to tear up because after a rough morning, hearing this guy talk so highly of me really touched me. I hope he knows how much I really appreciated the sentiment. Customers like him are rare, but they are the reason I tolerate customer service jobs.


This story is part of our Feel Good roundup for February 2021!

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Read the Feel Good roundup for February 2021!

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