In CyberSpace, No One Can Hear You Scream

, , , , | Right | October 22, 2010

Me: “Thank you for calling [Internet Company]. You have reached [My Name]. How can I help?”

Customer: “The Internet isn’t working again!”

Me: “I’m very sorry to hear that; how long has it not been working?”

Customer: “Since all the weird lights last night!”

Me: “Oh, okay. Well, what are the lights on the modem doing now?”

Customer: “How am I supposed to know? It’s covered in tinfoil!”

Me: “Ma’am, that a terrible fire hazard! You need to unwrap that now!”

Customer: “Absolutely not! It’s the only way to keep the aliens out! I would rather burn the house down than allow them into my computer!”

Me: “I’m sorry… aliens?”

Customer: “Yes, aliens! And those weird lights outside; I told you! That’s why it’s not working!”

(I hear her handling aluminum foil and a dog barking in the background.)

Customer: “So, are you going to get me a new modem or not?”

Me: “Certainly, just a moment.”

Customer: “That’s what I thought! Now hurry up! I need to go rewrap the dog!”

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