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In A Mail Dominated Industry, Some Are Left Behind

, , , , | Right | April 27, 2010

(I’ve set up an elderly customer with a paid public computer to use.)

Customer: “How do I get to my email?”

Me: “Who is your account with?”

Customer: “I don’t know. Who?”

Me: “You don’t know?”

Customer: “The email account doesn’t come with the computer?”


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