Impossibly Free
Caller: “I want to speak to your manager as soon as possible!! It’s very important!”
Me: “I’ll have him call you as soon as he’s free, ma’am.”
Caller: “No! I said I want him to call me as soon as POSSIBLE, not when he’s free!”
Me: “Ma’am, that IS as soon as possible.”
(The caller hung up on me. I guess it wasn’t soon enough!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
