Impossible Demands Are In Their Nature
I work in furniture, and we sell pieces in wood, stone, and marble. Those are natural substances so no two pieces will ever be the same.
I’ve had a customer yelling at me for nearly an hour about a wood table.
Customer: “This table just doesn’t look like the one in your showroom! You should be ashamed of yourselves to sell it if you can’t deliver!”
I try to explain that nature doesn’t work that way.
Customer: “Look. Just order six of them and I’ll pick the best one.”
Me: “There’s no way we can do that.”
They got mad and reported me to my boss, who told them the same thing.
Question of the Week
What is the most stupid reason a customer has asked to see your manager?