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Impossible Demand Meets Confirmation Bias

, , , | Right | June 21, 2023

Client: “I hear some secret whispers at the beginning of this video. Take them out.”

Me: “I’ve watched and listened to the video about a dozen times. I even shot it. There’s no whisper. There’s an audio watermark to denote that we didn’t purchase the music I used as is proper practice when sending videos out for client approval. Could it be the watermark?”

Client: “Nope, it’s still there.”

Me: “Okay, I’ll re-export and re-upload the file.”

I lied; I don’t re-upload at all. The client checks and gets back to me.

Client: “Much better. All I hear is the music and the watermark. Thanks.”

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