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Imagine Having The Energy To Act This Way About Something So Minor

, , | Right | February 7, 2023

I worked in the dairy department at a grocery store. I was filling the yogurt section and had a large Boston cart on the floor to do it. The store often had a lot of floor displays in the middle of the aisle — an annoying corporate policy — and they took up a lot of space, so I had to park my cart as close to me as possible.

As I was working, two customers came into the aisle on either side of my cart, making it impossible for me to move. A third customer came down the aisle and began to make those scoffing noises that always precede a righteous tirade.


Obviously, I was unable to do so. I was polite, shrugged, gestured to the people and giant displays surrounding me, apologized, and told her to have a nice day. The other two customers were otherwise occupied. The third customer grumbled something about how this was unacceptable and angrily went up front.

About five minutes later, the store manager calmly walked up with the customer, who was all but foaming at the mouth, waiting for him to rip me a new one.

Manager: “What happened?”

I explained.

Manager: *Calmly* “Next time, move the cart as best you can.”

The woman absolutely DEFLATED when he didn’t fire me on the spot. As she headed back to the front of the store, defeated and crestfallen, the manager turned back to me.

Manager: “You’re fine. I don’t fault you at all, man. She was a total b**** to everyone.”

Question of the Week

What is the most stupid reason a customer has asked to see your manager?

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