I’m Sorry You’re So Stupid And Entitled?
Me: “Hi, welcome to [Restaurant]. Would you like to try our [#1 combo meal] today?”
Customer: “No, I want one of your [Breakfast Sandwiches from a more famous fast food place].”
Me: “I’m sorry, we actually don’t serve any breakfast items here.”
Customer: “I got one here last week.”
We have NEVER served breakfast. Ever.
Customer: “Are you telling me I can’t have [Sandwich]?”
Me: “Sir, that’s [Restaurant #2], not us.”
Customer: “Well, say you’re sorry and I’ll leave.”
Me: “…”
Customer: “You’re not gonna say it, are you?”
Me: *Incredulous*
Manager: “Say you’re sorry!”
Me: “I’m sorry.”
I am still angry about having to apologize for someone being stupid enough not to realize we were not the correct restaurant. How is it my fault you can’t recognize a completely different logo, even if you can’t read?
Question of the Week
Have you ever served a bad customer who got what they deserved?