I’m All Out Of Pot-Lucks To Give

, , , , , | Right | May 4, 2018

(Black Friday at [Bookstore] is never very crazy, because we don’t usually do special deals or anything. All the employees bring food for a potluck dinner on Black Friday so that we don’t have to brave the crazy streets to get lunch. Out of the ten years I have worked there, they have only done an early bird special one year. The first 100 sales of a particular ereader are to be heavily discounted. We open at seven am and I am scheduled to come in at six to help open the store. When I get there at 5:50, there is already a line of about 30 people standing outside and waiting so they can get their cheap ereader. I walk up to the front door, wearing my name tag and carrying a crockpot full of food for our potluck. When I knock on the locked door for someone to let me in, a customer steps out of line and loudly clears her throat.)

Customer: “Um, excuse me. They aren’t open yet, and the line is back there.” *points to the back of the line of people*

Me: “Yes, obviously I need to get in the back of the line, because I just wear this name tag because it’s pretty. And this crockpot full of food? It’s a snack for later on.”

Customer’s Husband: “Um, honey? I think she works here..”

Customer: *blinks* “Well, there’s no need to be rude about it. I would like to speak to your manager, young lady. Your smart a** will be fired by the time I’m done with you.”

(My manager has unlocked the door to let me in and has heard the majority of the conversation.)

Manager: “I’m her manager, ma’am, and I’m sorry, but there is absolutely nothing I can do about what an employee says when they are off the clock.”

(She then let me in and closed the door in the customer’s stunned and offended face. Guess who ended up ringing the same customer up for her purchase later that morning? I was very pleased to tell her that she had misunderstood the ereader sale. It was the first 100 ereaders purchased that were discounted, and that the first 100 people in the store were not guaranteed a discounted ereader. I had sold the 100th ereader to the person in front of her in line.)

1 Thumbs