I’m Only “Open” To The Idea Of You Going Away

, , , , | Right | March 21, 2019

(It is about twenty minutes before we open and I am vacuuming the front of the store. I hear a noise and look up to see a man peering into the door window and rapping on it with his keys. I turn off the vacuum and then unlock and crack the door open.)

Me: “Can I help you?”

Customer: “Are you open?”

Me: “We open at 11.”

(The sign with our hours is literally next to his face.)

Customer: “What time is it?”

Me: “10:40.”

Customer: “Oh! Okay. I guess I’ll come back.”

(I close and lock the door and go back to what I’m doing. Ten minutes later, one of the things I have to do before we open is to drag a bunch of furniture out front and “stage” it so it looks attractive. Since I’m alone, I do this ten or so minutes before open because it takes a while, but I don’t prop the door open and I leave all of the lights and music off inside. The man approaches again as I’m wrestling a picnic bench out the door.)

Customer: “OH, GOOD; you’re open.”

(He goes inside before I can say anything. I get the furniture outside as fast as I can and don’t bother staging it so I can be inside with this early customer. A few minutes before 11, I put the sandwich sign out and go about turning on the lights, music, and logging into the sales computer.)

Customer: “You forgot to turn on the lights! Must be having a frantic morning!”

Me: “Well, I usually don’t turn them on until we open.”

Customer: “I guess you didn’t expect a line of customers at the door this morning.”

Me: “I usually don’t expect customers in the store before open, true. It makes it difficult to finish opening the store properly.”

Customer: “Guess you’ll start earlier next time, eh?”

Me: “…so, was there anything specific you were looking for today?”

Customer: “Nah, I’m just browsing, thanks.”

(He left a few minutes later and, fortunately, it was slow enough to let me finish the rest of the opening duties between customers, before noon.)

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