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I’m Not Your Pen Pal

, , , , | Right | September 13, 2021

Truck days are always fun. I’m putting away an entire shopping cart of pens, erasers, markers, and such when a customer walks up to me.

Customer: “I’m looking for [specific type of writing pen].”

Me: “We don’t carry that particular product.”

Customer: “Would anyone else know if you carry the product?”

Me: “I am the department head and I order for the department.”

I show her to the wall of similar items.

Me: “If we had that item, it would be here in this area, but there isn’t a tag for it, which proves that we don’t have it.”

Customer: *Huffs* “Well, would you know who would carry it?! This is ridiculous!”

I am tired, so I take a chance with getting reported by her and reply:

Me: “Ma’am, when I get off work, I go home and take care of my family. I don’t get online to look up products that we don’t carry to see who might carry them. I suggest that you Google it.”

The customer then pulled out her phone and began searching while I got back to my work.