I’m Gonna Spell It Out For You
(There is a regular who always makes a big deal of making her order and spelling out her name in a very slow, condescending tone. When I am resolved to leave for another job, I finally have had enough of it.)
Customer: “I’ll have the [usual]. That’s the [uuuuuuuuuusual], okay? And that’s for Pam. That’s Peeeeeeeeeeeee, Ayyyyyyyyyyyyyy, Emmmm—”
Me: “Hold on; slow down. B?”
Customer: *huffily* “AHEM, PEEEEEEeeeeee! Ayyyy—”
Me: “Whoa, whoa. D?”
Customer: “PEEEEEEE—”
Me: “G?”
Customer: *turning red* “P!”
Me: “Steve?”
Customer: “NO, it’s PAM!”
Me: “Oh, Pa-a-a-a-a-a-a-a-aaam.”
(She glared at me, snatched her ticket without another word, and moved on down the line. The next time she started in, I played dumb again and wrote down her name as “Pem” with a backwards E.)
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Question of the Week
Have you ever served a bad customer who got what they deserved?
