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I’m Glad Someone Here Knows What’s Going On

, , , , , , | Related | August 19, 2021

I manage support for mainframe computers and have done so for many years. My kids have grown up around a great deal of tech, but I’ve never taught them anything specifically related to mainframe.

I am out shopping with my oldest daughter, who is a teen, when I got a call. Since we are close to the office and it is a weekend, I just take her in with me. She can read a book and wait until the problem is fixed. It’s not uncommon when you’re the support lead, so she knows the drill.

As often is the case, one problem leads to another problem. We’ve been in the office about three hours by this point, and there are now three of us support staff in the office, plus my daughter.

All of a sudden, my daughter gets up and walks over to where my employee is working. Though he is the youngest of us three, he has at least a decade on my daughter.

Daughter: *Pointing to something on the screen* “That job is blocking up the queue. It’s sorting the records by time, but it’s trying to recalculate all the time to daylight saving and that takes longer. Just delete it and tell the Red team that they need to run job 8-B. Job 8-A only gets run on the night daylight saving switches over, and it’ll be replaced when [project] finishes, anyway. The problems on [system 1 and 2] are cascaded because job 8-A’s mucking up the times in the records in real time.”

All three of us turn to look at her.

Me: “[Daughter], why do you think that’s the problem?”

Daughter: “It’s the same problem you had on CICS4 last week.”

I may talk about my work in front of my kids more than I realised. Yes, she was right.


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