I’ll Have My Steak Done All Of The Above
(I am working a woman’s 60th birthday at an upscale catering hall, taking dinner orders from my tables.)
Customer: “Filet mignon, medium rare-well.”
Me: “Medium well?”
Customer: *in the most hoity-toity voice imaginable* “Medium rare-welllll.”
(The woman is looking at me like I’m stupid, and I have little-to-no patience, so due to process of elimination, I jot down “MR” for medium rare and move on. [Looking back, I should have just put medium.] After the dinner orders come out, she runs up to me, and aggressively grabs my arm.)
Customer: “My steak is not cooked enough! It has pink!”
Me: “I’m sorry about that. I’m pretty sure you requested medium rare.”
Customer: “Medium rare-well!”
Me: “There is no such thing as medium rare-well, ma’am. I guess what you are requesting is a medium steak. I’m sorry about that, I’ll put it back on the fire.”
Customer: *scoffs*
(I take the steak back into the kitchen.)
Me: *to chef* “Is there any such thing as a medium rare-well steak? Am I missing something?”
Chef: “Nope.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
