I’ll Have A Pepperoni With A Extra Entrapment

, , , , | Right | October 26, 2020

I am working at a small pizza take-out store. Due to the owner’s schedule, we don’t open until noon, but shifts can last past midnight.

A customer comes in with a complaint.

Customer: “I was in here this morning, and you got my order completely wrong! All the meat was missing when we got home!”

I am thinking he came in before we closed around 2:00 am.

Me: “Oh, I’m sorry about that. I’ll look up the order. What was the name and time you came in?”

Customer: “I came in at eight.”

Me: “Eight… in the morning?”

Customer: “Yeah! I came in right before work, and then when I got there with the pizza, it was wrong!”

Me: “Sir, we don’t open until noon.”

He stands there for a moment with a dumb look on his face, and I tentatively point over to the big “Hours” sign hanging in our window, which is transparent enough for the backward words “Open At Noon” to be visible through it.

Customer: “That’s entrapment!”

Me: *Totally confused* “What?”

Customer: “You knew I was lying, and you played dumb to trick me. That’s entrapment! You can’t do that!”

My manager walks out to see what the shouting is about, and the man walks toward the door, pointing back at us the whole way.

Customer: “You’d better educate yourself! That’s entrapment!”

My manager turns to me once the guy has left.

Manager: “What was that about?”

Me: *Shrugging* “I honestly have no idea.”

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