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If You’re Behind A Bad Customer, Be A Good One

, , , , | Right | October 25, 2021

I am a customer in line, standing behind an older lady who just reeks of “Can I speak to your manager?” She is trying to pay with three different gift cards, and the last one is having trouble going through. She then peers at the cashier, her eyes raising above her glasses and looking so smug.

Customer: “You need to clean this machine; it clearly isn’t working. Or is that too much work for you?”

She tries one more time and then decides to pay the rest in cash. She then walks off in a huff. As soon as I get up and pay with my card, it gets accepted immediately.

Me: “My card works just fine. I think her brain was broken, not the machine.”

The cashier just smiled and the customer behind me laughed.

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