If The Masses Can Use Google To Disprove Vaccines It’s Good Enough For You

, , , | Right | October 9, 2020

I work in customer service at a government authority. We can, of course, only answer questions regarding our work area. A woman my age calls. She is worried about health care for her partner.

Me: “Well, it is not part of our area of expertise, but I do know that your partner could look into something called the European Health Insurance Card. You could Google it.”

Caller: “Google it?! How unprofessional of you to suggest such a thing! You do not take this seriously!”

Me: “Well, I am sorry you feel that way. As I said, this is not something we administer, but rather a little advice.”

Caller: “I demand to speak with a professional case officer who will take matters seriously! Someone who actually works there!”

Me: “What I can help you with are questions concerning our actual line of work. Do you have any further questions regarding [reason for calling]?”

I had to restate my response to her initial question in order for her to understand I actually, well, work there. She kept muttering “unserious, unprofessional” for the remainder of the conversation.

1 Thumbs
247