If Only The Car Could Run On Entitlement
I work in a small local corner shop in a small rural town. Tourists usually drive past and stop in since we’re the only small town in a long way either way.
Customer: “Do you guys have an electric vehicle charging station?”
Me: “I’m afraid not, and the next petrol station that might have one is about 50 km further that way, in [Town].”
Customer: “But I don’t think my car can make it that far.”
Me: “I’m sorry.”
Customer: “And? How are you going to help me?”
Me: “You can use our landline to call a towing lorry if you don’t have phone signal; it can be a bit patchy out here.”
Customer: “No, I mean how are you going to help me charge my car?!”
Me: “I… I can’t, sir.”
Customer: “Do you have an adaptor, so I could plug my car into your mains? I’ll buy like a Mars Bar or something for your troubles.”
Me: “No, we don’t have one of those, and I don’t think that’s how it works anyway.”
Customer: “This is ridiculous! It’s amazing anyone can even find your stupid little store!”
At this point, a local customer who neither of us noticed coming in commands the room with their voice.
Other Customer: “A tardigrade would need a microscope to find your stupid little brain. Go away!”
Question of the Week
Have you ever served a bad customer who got what they deserved?






