If Half A Brain, Then Half Off
Customer: “Miss? I have a question for you.”
Me: “Of course, what can I help you with today?”
Customer: “I found these movies on that rack over there. The sign says ‘2 for $20’ and I was wondering how much they would be if I bought both of them.”
Me: “Ma’am, anything on that rack is $20 if you buy two.”
Customer: “No, I want these two specifically. The tags on them say that they are $20 each!”
Me: “I can see the confusion here, but I assure you that if you buy both of those they will only be $20.”
Customer: “But the tags say $20!”
Me: “Actually, ma’am, I’m pretty sure I remember seeing you in here a few times before. Those are $20 apiece, but since you’re such a loyal customer I’ll knock off half.”
Customer: “Oh, thanks! You’re so helpful!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
