If At First You Don’t Survive…
Me: “Thank you for calling [Gym]. How may I help you?”
Caller: “Do you guys offer swimming lessons there?”
Me: “Yes, we do; our next session starts in two weeks.”
Caller: “Do they teach you how to swim in those classes?”
Me: “Um, yes… they’re swimming lessons.”
Caller: “Okay, because I drowned last time I tried to take them.”
Me: “I’m sorry…”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
