If At First You Don’t Succeed, Chai Again, Part 3

| Working | February 22, 2016

(On impulse, I go to a national chain coffee place during my lunch break. It’s busy, but to my relief there’s almost no line when I get in. The customer in front of me gives a complex order, during which time I pick up one of the holiday-themed reusable cups beside me because I think they’re cute.)

Me: “A venti latte, decaf, please, and also this cup.”

Barista: *takes cup, calling out to her coworker, Barista #2* “Can we do the chai tea latte in decaf?”

Me: “Oh, no, I asked for a venti decaf latte.”

Barista: “Okay, with soy?”

Me: “Um, no. Dairy milk, please.”

Barista: “Sorry, I keep expecting a complex order.”

Me: *smiling* “I’m a very simple person.”

Barista: “Okay, a decaf venti latte, minus the discount for the reusable cup… What’s your name?”

Me: “I’m [My Name]. Um, please make sure you charge me for the cup? I just picked it up over there.”

Barista: “Okay.”

(Which she does, and I go over to the pick up window. Getting the latte is faster than ordering it.)

Barista #2: “Okay, vanilla latte for [My Name]!”

(I give up and end up taking the drink, as a line is forming at the register and I have to get back to work. I feel sorry for the first barista – it had obviously been a very long day for her!)


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