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Identity Crisis, Part 2

, , , | Right | January 26, 2021

I work in a pack and ship store that also happens to have mailboxes that people can rent. I answer the phone one day.

Me: “Thank you for calling [Post Office]; how can I help you today?”

Customer: “Thank you for answering! I just have a couple of questions, so I was hoping I could get some information from you.”

Me: “Of course! What can I help you with today?”

Customer: “I have a driver’s license, so what would you recommend?”

Me: “Sorry, recommend for…?”

Customer: “Oh! For identification.”

Me: “Identification for what, ma’am?”

The customer suddenly snaps, acting as if it should be the most obvious thing in the world.

Customer: “For opening a mailbox at your store! Oh, my God! What forms of identification do I need to open a mailbox?!”

Related:
Identity Crisis

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