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I’d Like To Order Some Camel Back, And Some Straw To Break It

, , , , , | Working | March 25, 2019

(My family loves the food from a local Chinese place that delivers, although their customer service leaves something to be desired. Once they accidentally double-charged my credit card and refused a refund, only offering a credit to our account. That left a sour taste in my mouth, but since I have the credit, I decide to order again.)

Operator: “Okay, and your card number for the purchase?”

Me: “I should have a credit on my account from last time. Can you look?”

(After about a five-minute wait, they get back on the line.)

Operator: “Okay, it will be there in forty-five minutes.” *hangs up*

(An hour passes so I call to check on the order.)

Me: “Yes, I am just checking on the status of a delivery? It’s been about an hour since I called in.”

Operator: “Hold, please.”

(Another five minutes pass.)

Operator: “Yeah, it’s on its way.”

Me: “But I didn’t tell you my na—“ *clicks*

(Another thirty minutes passes, so I call to tell them never mind.)

Me: “Yes, it’s been an hour and a half, so I’d like to cancel my delivery.”

Operator: “Okay, what’s your name?”

(I tell them.)

Operator: “Hmm, I don’t see any orders placed under your name tonight.”

Me: *laughs incredulously* “Okay, why am I not surprised.”

Operator: “Do you want to place an order?”

Me: “No. No, I don’t. Goodbye.”

(It’s been a few months, and I think this was the straw that broke the camel’s back.)

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