I’d Like The Main Meal And Replace The Side With Another Main, Thanks!

, , , | Right | October 5, 2020

Our store recently started a promotion where the double cheeseburger meal is discounted by over a dollar. All of the promotional signage calls it the “big meal.”

Me: “Thank you for choosing [Restaurant]. How can I help you today?”

Customer: “Do you allow substitutions on the big meal?”

Me: “Of course.”

Customer: “Good. Can I get the big meal, but with a [different sandwich] instead of the double burger, but for the same price?”

Me: “Um. No. We can’t do that. We can get you onion rings instead of fries, though.”

Customer: “Oh. I guess I’ll get the double burger, then.”

I still can’t believe she thought we’d basically make all of our meals available for the same cheaper price. Crazy lady.

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