ID Can Take On Any Form
(I have moved and need to get the address on my license plate changed. I go in with two IDs, a phone book with my name and current address, and a mortgage slip with my name and address on it as proof that I have indeed moved.)
Attendant: “Oh, I’m so sorry, honey. That’s not enough proof. This could be an old phone book and you could be paying for someone else’s house.”
Me: “Well, what other could I possibly provide?”
Attendant: “Well, if someone could vouch for you, that’d be perfect! Here’s the form they’d need to sign.”
Me: “So does this need to be a lawyer or something?”
Attendant: “No, just a responsible adult.”
Me: “Ooookay…”
(I turn around and ask the nearest person to sign the form. They do so without really reading it.)
Me: *to the random person* “Thanks!” *to the attendant* “Will that do?”
Attendant: “Yes, ma’am, that’s all we need! We’ll get it taken care of shortly.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.