I Think You’re Busted, Dude
This story takes place around 2004, in a pretty big town not far from the regional capital city. At that time, if you were a very good customer, you had quite a personal relationship with the bank director, so I called him one day to let him know I would drop by the next day in the early morning to discuss the state of my business.
The next morning, I pushed open the door to take a seat in the waiting area right in front of the director’s office. From there, I could cant my head and see through the glass door that the director wasn’t in yet, so I just relaxed and started playing with my phone.
I am definitely not the most patient person in the world, so when the door finally opened, I was relieved, but it was not the director, nor was it any bank clerk. It was someone from the cleaning crew.
Cleaner: “Please get out immediately! The bank is closed!”
Me: “It’s not closed. I just pushed the door open.”
The guy looked quite uncomfortable for a moment, and then he confessed that he had forgotten to lock the door after mopping the floors! And he asked me to get out and not say a word about it.
I complied, and when the director arrived a bit later and made a good show of pulling out the keys to open the door, I told him I was glad he was there because I had forgotten my phone on the chair five minutes earlier.
The look on his face was priceless.
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?