I Scream For Appropriately-Advertised Ice Cream!
(I work for a very popular fast food chain. We have an item on our menu that includes ice cream and different candies that are put into the ice cream by mixing it with a spoon attached to a machine. A young couple walks in, and the girl orders a serving of said ice creams. I prepare it and hand it over.)
Girl: “Are you f****** kidding me?”
Me: “Excuse me?”
Girl: “There is way too little ice cream in my cup!”
Me: “Sorry, I can’t put in more ice cream before using the machine; the cup would overflow.”
Girl: “Oh, yeah? Well, I know for a fact that your food is always supposed to look like the pictures in your advertisements!”
Me: “I’m afraid that’s not possible.”
Her Boyfriend: “I think we should go…”
Girl: “No! My father told me that the food needs to look like the ads!”
Me: “…”
Girl: “My father told me!”
Me: “I could refill your cup if you want.”
Girl: “No! F*** you!”
(She stormed out, leaving her boyfriend behind. He apologized and followed her.)
Question of the Week
Have you ever served a bad customer who got what they deserved?