I Hope They’re Covered For Water Damage

I am calling a customer back who has put in a special request online for their car rental quote.

Me: “Hello, sir, I am calling about your car rental request. You wanted to reserve the car from one airport and drop it off at another?”

Customer: “Yes! I saw that you offered that service!”

Me: “Yes, we do, sir, but that service is not offered when you’re driving from one land mass to another. You’ve requested a pick-up in Hawaii and a drop-off in California.”

Customer: “That’s right.”

Me: “That’s not possible, sir.”

Customer: “I’m not leaving the country! You offer the service!”

Me: “How were you planning on driving from Hawaii to California?”

Customer: “The interstate!”

Me: “Can you check the route for me? Maybe on Google Maps? I don’t mind waiting.”

Customer: “I don’t know why you’re making this so difficult, but…” *Sound of some taps on a keyboard.* “Hmm…”

Me: “Sir?”

Customer: *Shouting.* “You shouldn’t offer the service if there’s no way of driving it! That’s misleading!” *Click.*