I Have A Strong Feeling This Isn’t Going To End Well
(A random lady walks into our advertising agency.)
Customer: “Hi. I have some changes I’d like to make to the logo your company recently created for [Local Client]. The changes are–” *lists them*
(Pause.)
Me: “So, you’re saying you want us to make these unasked-for changes to [Local Client]’s logo — for free — without asking them if they even want the changes?”
Customer: “Oh, so it would cost money?”
Me: “Yeah, a lot of it. But regardless, you’re not even affiliated with [Local Client]. You have no power to suggest these changes.”
Customer: “Well, I have strong opinions about that logo. I thought you could help me out.”
Me: “Sorry, no.”
Question of the Week
Have you ever served a bad customer who got what they deserved?