I Don’t Work Here, Does Not Work Here, Part 23
(I’ve just gotten off work. I head over to the mall to shop a bit before going home. I go to a national coffee chain and order a drink. While waiting for it, someone walks up to me. Note: I’m still in my uniform, which is red, and my name tag, with the logo of the company I work for.)
Customer: “Excuse me, shouldn’t you be making drinks?! It’s busy!”
Me: “Uhm… excuse me?”
Customer: “You heard me! Get off your lazy a** and go back behind the counter!”
Me: “I… ma’am, I don’t work here.”
Customer: “Oh, now you’re making s*** up! Get your manager!”
Me: “Ma’am, I work at [Store].”
Customer: “No, you work here!”
(One of the actual employees hears her yelling and comes over.)
Employee: “Ma’am, she doesn’t work here. If she did, she’d be wearing a shirt like mine. And her name tag would say [Store], not [Name].”
Customer: “Well!” *takes her drink and storms off*
(The employee and I look at each other.)
Employee: “So… extra shot of espresso?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.