I Don’t Work Here, Does Not Work Here, Part 11
(I’m a regular at a particular location of a major book store chain and know where most of the books are. I usually get something at the cafe and a few books, and make a habit of re-shelving everything myself once I’m done. As I’m re-shelving books one evening, a man approaches me.)
Man: “You. I want to find a book for my wife.”
Man’s Wife: “I just need new tricks or tips on Sudoku.”
Me: “Oh! I love Sudoku. Well, it looks like you’re in the right section. Did you not spot anything you like?”
Man: “Can’t you just look up what she needs for her?”
(I smile and remain generally pleasant, mainly because I think this is funny every time it happens.)
Me: “I don’t actually work here, but if you have the title, sir, just go to the service counter right there. They can find it for you.”
Man: “I just want a book my wife can look at right now. Why can’t you just get it for us?”
Me: “Well… these are books of more puzzles. Um… I don’t actually work here, sir. But if you’re having a hard time finding a suitable book, you can always Google up keywords like ‘sudoku tips’ or ‘solving sudoku’.”
Man: “Yes, but do you have it in a book?”
Me: “Sir, if you would go to the service counter and ask, I’m sure they can find it for you.”
Man: “You! Why can’t you find it!?”
Me: “Sir, I don’t work here. If you go to the counter, an employee could help you look something up in their computer.”
Man: “You’re not going to help us find this book?”
Me: “I wouldn’t be sure where to start, but an employee—”
(An employee that has been walking toward us in the last part of the conversation finally comes up next to me.)
Employee: “I can take over.”
Me: “—can take over from here. Thanks, bye!”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?