I Don’t Work Here, Actually Worked Here
(I am working the jewellery counter at a popular department store. As I am opening the case to show an item to a customer, a second customer walks over and pushes the first customer out of her way.)
Customer #2: “Hey! You! Do you work here?”
(I look up in surprise to see if she is joking. She’s not.)
Customer #1: *sarcastically* “No, she just wears a name tag and has keys to all the expensive stuff for the fun of it.”
Customer #2: “Well, anyway, go find someone who does, then! I need service over here!”
Me: “Someone will be with you in a moment, ma’am, but this lady was here first.”
Customer #2: “Not good enough!”
(Customer #2 storms off in the direction of the watches. Meanwhile Customer #1 stares at her as she stomps away.))
Customer #1: “Did that really just happen?”
Me: “I’m afraid so, ma’am.”
Customer #1: “Wow. I didn’t think people like that were real.”
Question of the Week
Have you ever met a customer who thought the world revolved around them?