I Do Work Here, Does Not Work Here, Part 4
A very sweet “little old lady” customer comes in on a particularly slow day. I show her around the store and chat about our products and life in general for about half an hour, the whole time thinking I am putting in the customer relationship time and laying the groundwork for her future business. Then, she turns to me and says:
Customer: “You’re a very nice young man. Where do you work?”
Related:
I Do Work Here, Does Not Work Here, Part 3
I Do Work Here, Does Not Work Here, Part 2
I Do Work Here, Does Not Work Here
Question of the Week
Have you ever served a bad customer who got what they deserved?