I Can’t Hear Myself Think, Part 2
(Our store plays soft, acoustic music over the speakers. An old man approaches me angrily.)
Customer: “Your music is too loud!”
Me: “Pardon?”
Customer: “Your music is too loud. I can’t read!”
Me: “Oh, I’m sorry to hear that. Most people like it.”
Customer: “You shouldn’t be playing music in a bookstore! It should be like a library!”
(He storms off, yelling over his shoulder.)
Customer: “I don’t come in here to buy things; I come in here to read! It should be like a library!”
Question of the Week
Have you ever served a bad customer who got what they deserved?